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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Toth Mendius

November 5, 2024

5  out of  5
rating by Toth Mendius
"Similar to other reviews, knew Jon from outside of insurance, and switched over after not being satisfied with the support provided by another agent. Got rear-ended not a week later and Jon's team was super helpful, even when the other person's insurance wanted to be difficult. Highly recommended and well worth your money."
We responded:
"Thanks Toth! Bummer about the car accident but super happy my team took great care of you and we lived up to our promise. "
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Mike St.

February 26, 2024

5  out of  5
rating by Mike St.
"Jon and Becky are very helpful and are quick to action."
We responded:
"Thank you for sharing! We are so glad you are happy with the service we provide! "
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Cindy Gerrity

January 31, 2024

5  out of  5
rating by Cindy Gerrity
"Excellent team & great service! Cindy 406 Woman Magazine"
We responded:
"Thanks Cindy! Thanks for trusting us to take care of you!"
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Patricia Lewis

July 12, 2023

5  out of  5
rating by Patricia Lewis
"Honest, detailed, affordable, professional! Brent Duval was patient and understanding!"
We responded:
"Thank you for reviewing our State Farm office! We think Brent is pretty awesome too. "
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Laurie Parks

June 15, 2023

5  out of  5
rating by Laurie Parks
"My situation is difficult and Brent is handling it so well. Plus they are saving me money!!"
We responded:
"We love when we can save people money on insurance! We are honored to help, even when difficult situations arise."
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Joe P

April 25, 2023

5  out of  5
rating by Joe P
"Becky helped me get insurance coverage in a tight time frame. She was prompt, efficient and responded to my requests in a timely and efficient manner. Truly appreciate the effort she put in. Best insurance experience I've had in years. Highly recommend."
We responded:
"We love this! Thank you for taking the time to share your experience. Our team loves to give top level service. We so appreciate your feedback!"
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Dina Pomper

April 8, 2023

5  out of  5
rating by Dina Pomper
"Proudly I have been a State Farm client for 40ish years. My previous agent was not great and I was ready to jump ship and find different coverage until I reached out to Jon Shaw. We have had two proactive meetings to tweak and discuss our current coverage and make several changes. If you are looking for an agent that will work hard to EARN your business definitely reach out to Jon. He and his team will work together to make a difference in your life."
We responded:
"Dina, we are so honored to help your family with your insurance needs. This review means a lot to us and I’m excited to share it with the team. Thank you for trusting State Farm for the past 40 years and I hope I can continue to earn your business."
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FairPlay Pythons

March 23, 2023

5  out of  5
rating by FairPlay Pythons
"Awesome Service, Becky is very efficient."
We responded:
"Thank you for the kind review! We think Becky does a great job as well."
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Tana Toren Woeppel

February 22, 2023

5  out of  5
rating by Tana Toren Woeppel
"I saved over a $1,000 on my homeowners insurance a year and $200 a month on auto insurance. Excellent service, very professional and prompt at returning calls. Thanks Jon and Shauntelle for all that you do!!"
We responded:
"This means so much to us that you took the time to share your experiences with our office. It’s nice to hear that we are doing right by our customers."
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Eric Schmoyer

February 22, 2023

5  out of  5
rating by Eric Schmoyer
"Great to work with. Quick responses via email. This was very helpful when I had a claim for a stolen camper while I was traveling in Europe."
We responded:
"Thank you, Eric! We love to hear that we are taking care of our customers."
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Chad Peterson

February 15, 2023

5  out of  5
rating by Chad Peterson
"Efficient and great service"
We responded:
"Thanks Chad! It was nice to chat with you the other day. Don’t hesitate to reach out if you need anything."
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Mark McDowell

February 15, 2023

5  out of  5
rating by Mark McDowell
"Jon and his staff are incredibly helpful! I genuinely feel that they have the best interests of my family in mind, and I’m definitely not just a number or figure in their minds, but a person they care about. I have personally referred several of my friends and co-workers to Jon’s agency and I confidently continue to do so."
We responded:
"Very kind review Mark! Keep sending them our way and we will make sure we treat them well! We sure do appreciate you and your family."
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Dewayne Blackman

October 1, 2022

5  out of  5
rating by Dewayne Blackman
"Having canceled my previous insurance carrier I had my doubts of being able to get insurance,After explaining my situation,Shauntell was very helpful and she explained all details.thank you Shauntell"
We responded:
"Thank you Dewayne! Glad to hear Shauntelle took great care of you!"
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Rita Brown

July 23, 2022

5  out of  5
rating by Rita Brown
"We’ve had Jon Shaw for a few years and are really happy with him and his staff. They provide you with policies you need and you never feel pressured into getting a policy you don’t need. The great customer service extends to meeting with customers yearly to see if anything has changed and to connect with you again as a client. This kind of personnel contact is missing in many companies these days. If you are looking for a great agent, call Jon Shaw in Kalispell, MT"
We responded:
"Thank you Rita! Working with you is a pleasure! It’s very nice to hear when we have accomplished our goal of great customer service. See you at your next review or whenever you want to stop by. :)"
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O Solorio

June 13, 2022

5  out of  5
rating by O Solorio
"Convenient and clean location, excellent customer service. Becky was super helpful, Jon is cool too. I'm more than happy with my new services and look forward to doing business with them for years to come."
We responded:
"Thank you so much for your review! Glad we could provide the excellent service you deserve."
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Katie Basnett

April 13, 2022

5  out of  5
rating by Katie Basnett
"Have always been impressed Jon and his team! Very friendly, timely, and always feels like he has my families best interest at heart!"
We responded:
"What a great review! We really do care about your family. It’s been a blessing to watch your family grow and we get to be a small part of it. Thanks Katie!"
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Nathan Hartman

April 13, 2022

5  out of  5
rating by Nathan Hartman
"We reached out to Jon shortly after moving from out of state. He made the transition super smooth and clearly communicated coverages and changes (we switched providers also). Jon and his team are a pleasure to work with!"
We responded:
"Nate!! It has been such an honor to help your family with insurance. I feel blessed to call you a friend."
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Beverly Wehrman

April 12, 2022

5  out of  5
rating by Beverly Wehrman
"Jon Shaw State Farm Insurance is a great place to get your insurance. They are a friendly, helpful, honest and knowledgeable team willing to meet all of your insurance needs. We trust them with advising us about our life insurance, as well as our car insurance and feel confident that they are doing a great job."
We responded:
"Thank you for choosing our State Farm office in Kalispell! Your review is very kind. Glad to have you in our State Farm family!"
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Abby Kolthoff

April 12, 2022

5  out of  5
rating by Abby Kolthoff
"Jon is the best!!!!"
We responded:
"Thanks Abby! I think you’re awesome too!"
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Joe Brown

February 11, 2022

5  out of  5
rating by Joe Brown
"Jon is the absolute best. Such a great guy who is always willing to go above and beyond to help you out. And even better, Jon and his team did a bang up job going over all of my needs and ensuring that I had the best policy at the best rate. Literally saved me a bunch on my policies and got me taken care of right out of the gates. It is a no brainer to have Jon get you squared away for all your insurance needs here in the Valley."
We responded:
"Hey Joseph! It was a blast to sit with you and talk car insurance etc. Loved hearing about your new endeavors. Wishing you and your family major success!"
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Josh LeGassey

November 17, 2021

5  out of  5
rating by Josh LeGassey
"Best Insurance Guy around!"
We responded:
"Thanks Josh! Glad to know we are doing a good job. :)"
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Brian & Pilar Ogier

November 16, 2021

5  out of  5
rating by Brian & Pilar Ogier
"Jon, Brent & Becky have been extremely helpful with setting us up with State Farm. We were able to get more coverage for less than our other insurance company that we had for years. Jon- you now have a new loyal customer! Thank you all for your help!"
We responded:
"Yay! We are so happy to hear your feedback. Thank you for trusting us with your insurance. We are looking forward to continuing to give you stellar service!"
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Abigail Inabnit

November 14, 2021

5  out of  5
rating by Abigail Inabnit
"Jon and his crew are amazing! They will work with you to get you what you need. Highly recommend!"
We responded:
"Thanks Abigail! We so appreciate you taking the time to give us a review. So glad we can help with all your insurance needs!"
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Stephen Masters

November 13, 2021

5  out of  5
rating by Stephen Masters
"Jon and his team are the best! If you’re looking for great insurance with a great team in the Flathead look no further."
We responded:
"Wow! Thanks Stephen! We appreciate the kind words my friend."
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Micah Blount

November 12, 2021

5  out of  5
rating by Micah Blount
"John and team are awesome!"
We responded:
"Micah! Thank you so much for reviewing our State Farm office. Means a lot!"